Rexam Glass deploy Oxygen Enterprise to manage multiple locations working 24x7x365.
Rexam

"We needed to incorporate ITIL best practice into our operation.”

"Highly intuitive", "time-saving", "quick and easy to deploy".

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Oxygen product

Oxygen Service Desk

Oxygen is an integrated Service Desk and Asset Management Solution designed from the ground up as a 100% Web Based Application.

Available as either an installed Perpetual License or as an On Demand hosted solution. All you require is a browser and internet connection.

Oxygen will provide you with the tools to help you build, map and manage business processes within your service department.

Express

  • 100% Web Based
  • Fast Deployment
  • Strong SLA Management
  • Map Business Process Requirements
  • Asset Management
  • SaaS or Perpetual Licensing
  • more...

Team

  • Email Manager
  • Configurable Alerts to Notify Status of Change
  • Comprehensive Audit Trail
  • Quick Call Templates
  • Create Automated Escalation Rules
  • Integrated with Third Party Management Tools
  • more...

Enterprise

  • Knowledge Base
  • Secure Customer Web Portal
  • Log & Track Calls over Mobile Devices
  • Manage Automated Workflows
  • Manage Third Party
  • Active Directory Integration
  • more...

web enabled software that reduces the cost of service delivery